Why people use our service
We take the time to listen
We do all the hard work for you
The same advice we'd give our Mum
Our service is free to use
How Ask James works
We’ll ask you some questions to better understand your needs and find cover that’s right for you.
Review your policy options and get a personalised quote with a health insurance expert.
When you’ve found the policy that’s right for you, apply online or give us a call and we’ll set up everything for you.
A promise like no otherThe way we do things around here:
- We'll contact you within an hour
- We'll spend as much time with you as we need to
- We can call you back after hours if you prefer
- A website that's designed to be easy for you not us
- The transfer documentation is all done for you
- The people you speak to are health insurance experts, not typical sales people
- If you’re on the right level of cover already we’ll let you know
We love showing people how to get more from their health insurance
Did you know? Not-for-profit funds put members over profits.
Any waiting periods served will transfer to your new fund so there will be no need to serve them again.
Uncover funds that give more back to their Members
Health Insurance 101
Lifetime Health Cover (LHC) Loading is a Federal Government initiative designed to encourage more Aussies to take up private health insurance at a younger age and continue to maintain it long term.
Generally, if you’re switching to the equivalent health insurance cover, you don’t have to serve waiting periods. But, this is definitely not a one size fits all answer and you’ll need to confirm this with the new fund you’re thinking of switching to, which we can take care of for you.
The Australian Government rebate on private health insurance is an incentive for more Aussies to take up health cover. If eligible, the government rebate helps to reduce the costs of your insurance premiums when you lodge your tax claim.
The short answer is no, your health insurance policy may not always give you ambulance cover. Ambulance cover can get complicated depending on where you live and the concessions you’re entitled to. We team want to make understanding ambulance cover a whole lot easier, so we’ve put together this simple guide. This will help you navigate ambulance health cover and make sure you’re protected in the event you need to utilise this crucial service.
Extras cover, also referred to as general treatment or ancillary cover, is a great way to claim health care expenses that Medicare doesn’t cover. If you’re unsure of the policy types and how you can benefit from extras, reading this guide will be very helpful.
Private hospital cover helps cover the cost of your medical treatment and healthcare as a private patient in a hospital. This means, you’re covered for things like your hospital treatment and accommodation.
The short answer is no, but most people do. Hospital and extras cover is often referred to as “combined cover”. People take it out because they like to be covered in case of an accident, or want choice if they require hospital treatment, as well as having support for their everyday health lifestyle.
The Medicare Levy Surcharge is a tax imposed by the Australian Federal Government designed to alleviate the pressure of the public healthcare system.
All states – NSW, VIC, SA, WA, QLD, TAS, ACT, NT - in Australia have different health insurers who provide private health cover. If you live in the market of NSW or any other part of Australia, it pays to understand who your local health insurer is as some of the benefits and third party arrangements can vary depending on where you live.
Private health insurance patients can avoid the long waits by being treated in private hospital, so you’re treated at a convenient time for you and you can choose who you’re treated by.
Health insurance premium rate rises typically happen from the 1st of April each year. Some health funds increase their premiums more than others. The 2017 average premium percentage rate increase announced by the Federal Health Minister was 4.84%.